常见问题解答Frequently Asked Questions

常见问题FAQ

关于赴华就医的常见疑问,我们为您一一解答Answers to common questions about medical travel to China

H-Care 提供哪些服务:What services does H-Care provide?+
H-Care 为国际患者提供一站式赴华医疗服务,包括就医咨询、专家匹配、预约协调、医院陪诊、远程第二意见、手术协调和健康管理等。H-Care provides end-to-end medical travel services including consultation, specialist matching, appointment booking, hospital accompaniment, remote second opinions, surgery coordination, and health management.
如何开始使用H-Care 的服务?How do I get started with H-Care?+
您可以通过联系我们页面提交咨询表,或直接发送邮件至 huangfeixia0101@163.com。我们将在24小时内与您联系,了解您的需求并为您设计个性化的就医方案。You can submit an inquiry through our contact page or email us at huangfeixia0101@163.com. We will respond within 24 hours to discuss your needs and design a personalized medical plan.
去中国看病需要花多少钱?How much does medical treatment in China cost?+
中国的医疗费用通常比西方国家低30-70%。具体费用取决于病情、治疗方案和医院等级。我们会在治疗开始前为您提供详细的费用清单,确保费用透明。Medical costs in China are typically 30-70% lower than in Western countries. The exact cost depends on your condition, treatment plan, and hospital level. We provide a detailed cost breakdown before any treatment begins.
我需要办理什么类型的签证:What type of visa do I need?+
目前中国已对欧洲、澳洲、日韩等多个国家实行免签政策,停留期最长30天,短期就医无需办理签证。如需长期停留(超过30天),办理旅游签证(L签证)即可。详细信息请参阅我们的就医指南。China has visa-free agreements with many countries (EU, UK, Australia, Japan, South Korea, etc.) allowing stays up to 30 days — short-term medical treatment does not require a visa. For longer stays, a tourist visa (L-visa) is sufficient. See our Visa Guide for details.
在中国医院如何沟通?How do I communicate at Chinese hospitals?+
中国顶级医院设有国际部或VIP部门,配备英语工作人员。同时,H-Care 提供专业的医疗口译服务,确保您与医生之间的沟通畅通无阻。Top Chinese hospitals have international departments with English-speaking staff. H-Care also provides professional medical interpretation services to ensure smooth communication with your doctors.
如何付款:How do I make payments?+
我们接受 PayPal 在线付款。实际的医疗费用直接支付给医院。部分中国顶级医院接受国际保险直接结算。详情请咨询我们的团队。We accept PayPal for service fees. Medical treatment costs are paid directly to the hospital. Some top Chinese hospitals accept direct billing with international insurance. Contact us for details.
治疗结束后有后续跟进吗?Is there follow-up after treatment?+
是的。我们的全程无忧套餐和家庭套餐包含治疗后健康随访服务。我们会与您的中国医生保持联系,确保您的康复进展顺利。Yes. Our All-Inclusive and Family Care packages include post-treatment follow-up. We stay in touch with your Chinese doctor to ensure your recovery is on track.